
How to Claim
Claiming made easy

CLIENTÈLE FUNERAL PLANS
Clientèle Funeral Dignity Plan
Clientèle Ultimate Dignity Plan
Contact our National Contact Centre on 011 320 3000
SMS “funeral” to 31041*
Initiate your claim via the IFA App
Use the IFA Self Service Platform online at selfservice.ifa.co.za or email claims@clientele.co.za

CLIENTÈLE ULTIMATE FOUNDATION PLAN
Clientèle Wealth Plan
Clientèle Foundation Plan
Contact our National Contact Centre on 011 320 3000
SMS the Policy Number to 43973*
Initiate your claim via the IFA App
Use the IFA Self Service Platform online at selfservice.ifa.co.za or email claims@clientele.co.za

CLIENTÈLE STANDARD LEGAL PLAN
Clientèle Standard Legal Plan
For Legal Claims Contact us on 0860 004 LAW (0860 004 529)
SMS the Policy Number to 43973*
Initiate your claim via the IFA App
Use the IFA Self Service Platform online at selfservice.ifa.co.za or email claims@clientele.co.za
For all death, disability and dread disease claims, we must be notified within 60 days of the claim event.
*standard service provider costs apply
Remember to share information regarding your policy with your beneficiaries so they understand what is needed in the event of a claim.